Your GIMME Gopher will always try to call you if there’s any problem reaching you at the point of delivery. If they are unable to contact you when they reach your delivery address, our Customer Service team will try and reach you via phone and email. Please keep your phone handy and check your emails during the delivery time for any updates.
If we can’t contact you and are unable to deliver the order, your GIMME Gopher will wait for up to 5 minutes before leaving you order at the designated address they will take a picture and mark your order as delivery complete. In this event, you’ll still be charged for your order. To prevent this from happening, it’s always a good idea to double-check your contact and address details.
Please note, alcohol orders cannot be left unattended as verification of age and intoxication needs to be checked. In this case if an alcohol order cannot be delivered for any reason, your GIMME Gopher will return the alcohol to the partnered store. You will be refunded for the alcohol purchased, the delivery fee charged at the time of purchase will not be refunded and you will be charged a return fee.